ISG uses Partnership Experience Assessments to find commonalities and challenges in two new client/provider relationships, enabling the partners to shore up buy-in, focus on areas that needed the most attention, and speed up the move to more strategic, innovative partnerships.
Learn moreISG helps a major tech provider rebuild credibility, refocus its approach, and win more than $100 million in new scope.
Learn moreOver the course of a decade, ISG partners with a global fund manager to proactively deal with its most important investor relationships.
Learn moreISG performs analysis of a multibillion-dollar manufacturer’s workforce experience and its IT department’s relationship with other business units to identify areas of opportunity and achieve impressive, long-term improvements.
Learn moreISG helps guide a major technology provider in a stalled relationship with a global energy company to assess and reset the relationship, restore trust and win new business.
Learn moreISG helps guide an Australian utility company through several changes to its IT operating model during a seven-year relationship focused on business alignment and end-user requirements.
Learn moreA major telecommunications company receives ISG’s help evaluating its best accounts, resulting in concrete improvement recommendations, movement toward contract renewals and a decade-long “health check” program.
Learn moreISG helps a major tech provider assess and improve relationships with more than a dozen of its top accounts, resulting in additional business.
Learn moreA multibillion-dollar IT provider was approaching a large contract renewal and knew it was likely to lose the strategic client’s work to a rebid without significant changes. ISG helped both parties assess the challenges in the current state of the relationship and make needed course corrections.
Learn moreAn ISG Technology Business Management (TBM) team helps a multibillion-dollar managed-care organization assess a TBM model and processes for IT cost transparency, including establishing a TBM Office (TBMO) and developing a 5-year roadmap and supporting governance.
Learn moreISG helps a university health system establish an organizational change management (OCM) program and design the governance structure for a system-wide enterprise resource planning (ERP) and human-resources (HR) software implementation.
Learn more